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 Disaster Risk Management 

• .  Homepage of the NC DOI's disaster resources (including some of the following documents below).
•   Information on how to prepare for a disaster, including taking a home inventory and reviewing insurance policies.
•   Defines actions to take when a hurricane, flood, earthquake, wildfire, or tornado strikes.
• Actions to take immediately following a storm.
• : List of other national and state organizations that can assist consumers with disaster recovery and preparedness.
•  Publication from the NC DOI about what to do before and after a disaster.
•   Consumers who have had their homeowner's claim(s) partially or completely denied following a disaster can request a mediation conference with an independent mediation to help facilitate discussions between the insurance company and policyholder. 
•   Document for consumers to inventory their property in case of loss or damage.
•  Advice for consumers working with contractors after a disaster.

  Earthquake   

•     (During the Storm).  Actions to take during an earthquake.                                                                

 Flood

• Information on acquiring a flood insurance policy through the NFIP.
• .  Information about the NFIP.
•   Advice for actions to take when flooding is imminent.
• . Information on the NFIP.
•  Flood insurance and homeowner's insurance information. 
•   Questions directed to the DOI about flood issues and insurance coverages.

 Hurricane and Wind

• .  News release emphasizing storm prevention measures consumers should take now.
•  A toolkit created to help North Carolinians access insurance information before, during and after a storm. 
•   Press release from Commissioner Causey on the importance of preparing for hurricane season, along with tips on steps to take to prepare.
•  Consumer information on windstorm and hail insurance, which may be excluded from residential property insurance.
•  Information on insurance discounts that may be available to certain consumers.

  Wildfire

• Advice for consumers on what to expect following a fire and how to get back on the road to recovery.
• A short publication from the NC DOI on what happens after a fire with recovery efforts.
•  Information on fire safety programs, building and engineering codes, and more.

 Tornado

.  Actions to take when a tornado hit is imminent.

These external agencies are mentioned on the North Carolina Department of Insurance and provide further information on catastrophe planning and preparedness.

Federal

State

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